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RabiDash BM Lite FAQ: common problems and how to fix them

The problems RabiDash BM Lite riders actually run into: the app can't find the display, the display doesn't accept the phone, the picture stops mid-ride, Android Auto isn't ready, the download fails, and how to fix each one.

Connecting to the bike's display

The app can't find the display

Most common on the first connection. The phone finds the display over Wi-Fi, so check:

  • The phone's Wi-Fi is on (it doesn't need to join any network).
  • Android 10, 11 and 12: turn Location on. Android 13 and later: give RabiDash BM Lite the Nearby Wi-Fi permission.
  • The ignition is on. Still nothing: switch the ignition off for 10 seconds, then on again.

The app says the display did not accept the phone

When the app shows The display did not accept the phone. Reconnect from the display's Bluetooth menu., the app can't clear it by itself, but you can:

  1. Force stop the BMW Motorrad Connected app if it's installed.
  2. On the bike's display, open the Bluetooth menu and reconnect the phone.
  3. Still not working: switch the ignition off for 10 seconds, then on again.

The picture stops or the connection drops

The app says The picture on the display stopped when the picture link with the display ends. The app waits in the background and reconnects by itself when the display looks for the phone. To keep it from dropping:

  • Turn off battery optimisation for RabiDash BM Lite and set it to Unrestricted.
  • Keep the phone's Bluetooth on.
  • No automatic reconnect: switch the ignition off for 10 seconds, then on again.

Android Auto

The display says: When parked, check your phone

It means the app needs you to confirm something on the phone. Stop the bike, open the phone and follow the notice on screen. If this shows every time you open Android Auto, check Start head unit server below.

Start head unit server is missing or won't start

  1. Open the Android Auto app in your phone's settings, scroll to the bottom, tap Version about 10 times, then OK. This is Android Auto's developer mode, not your phone's.
  2. Open the ⋮ menu and choose Start head unit server.
  3. After every phone restart, turn Start head unit server on again.

Android Auto still says it isn't ready

Go to your phone's Settings › Apps › Android Auto › Force stop, turn Start head unit server on again, then tap Check again in RabiDash BM Lite.

Download and updates

Tapping Download only shows a page of code

This happened when the download link was opened inside Facebook or Messenger, and was fixed on 6 November 2026. If you still see it, open rabiauto.com in Chrome, sign in and download from the Downloads page of your account.

Sound

How music and sound work

Music, calls and the mirrored app's sound play through the bike: connect your headset to the bike. Android Auto sound through the bike isn't in this beta yet.

When the app has a problem

The app closes by itself or shows another error

Open Help › Report a problem in the app, write what happened and send it. The report includes the connection log, your phone model, Android version and app version, so we can find the cause. Keep the app up to date: it tells you when a new version is out.

Contact Rabi Auto

SuivantGetting started with RabiDash BM Lite: sign up, download and install